About Us

Since Windy City Linen opened our doors, we have been committed to excellence. That includes providing outstanding service and a great product at an affordable price. We are proud to have an exceptional team that upholds our reputation.

Our Story

Windy City Linen was founded in 2008 to serve the event linen industry. In just a short time, Windy City Linen became an industry leader.

Leveraging off 30 years of experience in the textile care, manufacturing, and retail sectors, Windy City Linen saw an opportunity to serve the industry. We strive to exceed our customers’ expectations by providing the best products available, paired with unparalleled service.

While our selection of linen styles and colors have grown dramatically, two things have remained constant since our humble beginnings: our total dedication to our customers and our drive to constantly improve. Windy City Linen delivers quality linens – every time.

Our Team

Robert Spiro

Rob graduated from the University of Iowa with a degree in accounting; He then spent ten years in public accounting, specializing in small business and tax planning. From there, he branched out and opened a dry cleaning business, where Rob oversaw the day-to-day operations. Taking advantage of an under-served market, Rob and his brother were able to grow the company to one of the largest dry cleaners on the North Shore.  During his time there, Rob and his partners opened up Windy City Linen. Windy City Linen was started to provide a great service to another under-served market. By combining their production and retail experience, Rob and his partners were able to grow Windy City Linen in to one of the premier providers of event linen in the Chicagoland area.

Henry O'Young

Henry is one of the founders of Windy City Linen and the organization’s Director of Operations. He works directly with department managers to achieve the company goals. Henry prides himself on providing the best products and services, all while maintaining customer satisfaction and retention.  Prior to Windy City Linen, Henry came from a 3rd generation family of food manufacturing. Henry brings a wealth of management experience to the company.

Marcela Aduna

Marcela is the General Manager at Windy City Linen. Bringing along 16 years of event industry experience, Marcela joined the Windy City Linen Team in 2009 as a Customer Service representative.  Through her dedication and passion for service, she has helped Windy City Linen blossom from an up-and-coming company to what it is today: a successful and reputable business. Marcela strives to maintain a high level of customer satisfaction through exceptional service.

Debra Westfall

Debra brings 27 years of linen industry experience to her roll as a Windy City Linen sales rep. Her attention to detail and relationships and rapport with her clients is unprecedented. Her care and concern for others is shown by her volunteer efforts with Imerman’s Angels as a breast cancer mentor. She is also a dog lover and proud to be a mom to her French Bulldogs..

Rachel Fersten

Rachel joined Windy City Linen, 6 years ago after owning her own business for the previous 20 years.  She brings that same level of exceptional care and service to our clients.   Building strong relationships in and out of the workplace are Rachel’s specialties, which is why her vendor partners.   When Rachel is not working, she enjoys spending time with her family and friends as well as traveling, reading, shopping, ballroom dancing and just enjoying life. She volunteers to sit on various industry and charity boards because she has the need to give back.   Rachel has brought a vast array of business expertise when joining the Windy City Team and looks forward to expanding her work experience while serving her clients as the company continue to grow.

Kathy Carlson

Kathy Carlson has been in the linen industry for 15 years. She brings a vast knowledge of the Special Events industry with her, as well. Prior to joining the team, Kathy worked in the Hospitality industry, specializing in Hotel Catering. Kathy is married; she and her husband Roy love to travel. They also enjoy spending time outside kayaking, boating, snowmobiling, and skiing.

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Tera Stamm

Tera Stamm brings to Windy City Linen knowledge of the Hospitality field in its entirety, a dedication to customer service and a genuine care and concern for meeting the needs of the client. She began her career as a banquet manager for a leading hotel brand and has experience as an Assistant General Manager overseeing catered events and day to day operations.  In addition to hotel and restaurant venues, Tera has carried the title of Restaurant/ Catering Manager for the Milwaukee Brewers Baseball organization.  Prior to raising her three beautiful children, she spent four years as a Regional Sales Manager for a linen rental company.

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Ashley Medellin

Ashley is our Purchasing Manager. She joined the Windy City team as a part time Customer Service Representative in 2014. She has 3 years experience in the Special Events Industry. Prior to joining Windy City, Ashley was attending Northern Illinois University and is currently enrolled in the hospitality program at the College of Lake County.

 
 

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